Calendar

ABOUT THE COURSE 

Emotional Intelligence is a set of emotional and social skills that collectively establish how well we:

• Perceive and express ourselves
• Develop and maintain social relationships
• Cope with challenges
• Use emotional information in an effective and meaningful way

A skill set that transfers across all categories of relationship, Emotional Intelligence is a predictor of success in life and also at work: for project managers and others. This highly- interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. 

Participants will gain insight into what the latest neuroscientific research has to say with regard to emotion and motivation. They will explore their own strengths and challenges in relation to emotional intelligence and learn strategies for enhancing their relationships.

EVENT DETAILS

Annual Professional Development Day (PDD) 2024

PDUs: 7 Hours/7 PDUs Introduction to Emotional Intelligence 

Location: Desmond Hotel - 660 Albany Shaker Road, Albany NY 12211

Date: Monday, May 6, 2024 

Time: 8:30 A.M. EDT - 4:30 P.M. EDT 

Contact: 

Karen Huggins 

Email: pdprofessionaldevelopmentday@pmiuny.org 

Group discount information for 5 or more employees available upon request, contact Karen directly.

Click here to download printable version of the 2024 PDD flyer (pdf)

PREREQUISITES 

​None 

​WHO SHOULD ATTEND 

• Individuals responsible for sustained relationships with internal and/or external clients
• Anyone in key collaborative positions working with others
• Individual contributors and managers

​​COURSE OVERVIEW 

Getting Started

• Introductions
• Course structure
• Course goals and objectives

Foundation Concepts

• The Biology of Emotion
• Emotion and Stress
• The Challenge of Social and
• Emotional Learning
• Why Emotional Intelligence Matters The Business Case for Emotional Intelligence
• The Importance of Psychological Safety

Self – Awareness and Sensitivity

• Self-Awareness and Empath

           - Personal Strengths and Blind Spots

           - The Difference Between Intention and Impact

• Perception Versus Reality

           - The Paradigm of Seeing

           - The Johari Window

• Acting by Choice, Not Impulse

          - The Limbic Brain and Amygdala Hijack

           - Strategies for Self-Regulation

Other – Communication and   Relationship Building

• Elements of Effective Communication

Fcusing and Tailoring Your Message

The Importance of Congruent Communication

• Communication Styles
• Communication Techniques

           - Reframing

           - Active Listening

           - Reflecting

           - Clarifying

           - Summarizing

• Practice in Pairs

Summary and Next Steps

• Making a Change

          - Changing a Behavioral Habit

          - Deliberate Practice

• Creating Your Personal Action Plan
• Summary and Next Steps

Click here to download printable version of the 2024 PDD flyer (pdf)